Myteepol India (the “Company”, “we”, “us” or “our”) respects your privacy. This policy applies to the Myteepol India website, enquiry forms, visitor analytics and related communications.
Registered name: [PLACEHOLDER — Registered Company Name]
GSTIN: [PLACEHOLDER — GSTIN]
Registered address: [PLACEHOLDER — Registered Address, City, State, PIN, India]
Contact: [PLACEHOLDER — hello@myteepol.in · +91 98765 43210]
Grievance Officer: [PLACEHOLDER — Grievance Officer Name] · [PLACEHOLDER — grievance@myteepol.in]
1. What data we collect
When you contact us or request a quote, we may collect your name, phone number, email address, company or organisation, city, products of interest, expected quantity, message and the time of your consent.
When analytics consent is enabled, our website may collect pages viewed, page title, visit time, time spent, an anonymous visitor and session identifier, device type, browser, operating system, traffic source, UTM values and approximate country, state or city derived from an IP lookup. We store only a hashed IP address and do not retain the raw IP in our analytics database.
We use first-party cookies for essential site functions, consent preferences, visitor ID and session ID. See our Cookie Policy for details.
2. Why we collect it
- To respond to contact requests and bulk quote enquiries.
- To prepare product, pack-size and delivery discussions.
- To understand website use and improve product information and service, where analytics consent is given.
- To prevent spam, protect our forms and maintain internal records.
3. How data is stored and retained
Form and visitor data is stored in a secured database with access limited to authorised personnel and service providers. We retain enquiry records for as long as reasonably required to respond, maintain business records, resolve disputes and meet legal obligations. Analytics records are retained for [PLACEHOLDER — confirm retention period] and then deleted or anonymised.
We do not sell your personal data.
4. Who we share it with
We share data only where needed with service providers such as hosting, database, email delivery and IP-location services. Providers are expected to process information only for the agreed service and to apply reasonable security measures. We may disclose information where required by law or to protect our rights and users.
5. Your rights under the DPDP Act
Subject to applicable law and verification, you may ask us for access to personal data, correction of inaccurate data, deletion, withdrawal of consent and grievance redressal. Withdrawal does not affect processing already carried out lawfully before withdrawal. Some data may need to be retained where legally required.
Send requests to hello@myteepol.in with the subject “Privacy request”. We aim to acknowledge requests within 3 working days and respond within [PLACEHOLDER — confirm response timeline]. We may ask for reasonable information to verify the request.
6. Grievance Officer
Grievance Officer: [PLACEHOLDER — Grievance Officer Name]
Email: [PLACEHOLDER — grievance@myteepol.in]
Response timeline: [PLACEHOLDER — confirm timeline]
7. Children's data
This website and our services are intended for business users and are not directed to anyone under 18. We do not knowingly solicit personal data from children. If you believe a child has provided data, please contact us so we can review and delete it where appropriate.
8. Changes to this policy
We may update this policy as our website, services or legal obligations change. The “Last updated” date above indicates the latest version. Continued use after an update means you have had an opportunity to review the revised policy.